Leadership·Falk Gottlob··4 min read

The Jevons Cliff in Outcome Pricing

Inference costs drop 50% per year. Your $0.50/resolution price is a moving target. Hold or pass? The framework nobody has published until now.

Jevons paradoxoutcome pricinginference costspricing strategycounter-canon
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FIG. 03 · PRICING MIGRATIONGROSS MARGIN % · 24 MO80%70%60%50%TROUGH · 60% · M1280% baseline73% recoveredWAVE 01 · STRATEGIC ACCOUNTSWAVE 02 · MID-MARKETWAVE 03 · LONG TAILM00M06M12M18M24TIME · MONTHS · 18-MONTH SEQUENCE

I've been looking for this framework in the public conversation about AI pricing for a year. It doesn't exist. The strategic decision around what to do as inference costs fall under your priced outcomes is one of the biggest CPO/CFO decisions of the next 24 months, and there's no public playbook.

This essay is the framework. The companion model is in Margin Recovery Curve Model.

The short version

Inference costs are dropping ~50% per year (industry-wide). Your outcome pricing was set at one moment in time. As costs fall, the gap between your price and your cost grows. You face a decision: hold the price (capture margin), pass the savings (capture share), or split the difference.

This decision isn't gradual. It comes as a cliff: a competitor undercuts you 12-18 months in, and you have to react. The companies that planned for the cliff handle it cleanly. The companies that didn't lose share or margin instantly.

The framework: model three scenarios over 24 months, track competitor pricing monthly, and decide which scenario you're running deliberately.

Why the cliff is real

The math.

Token costs dropped from ~$10/M tokens (2024) to ~$1/M tokens (2026). Industry trajectory suggests ~$0.50/M tokens by 2027.

If your outcome price is $0.50/resolution and inference costs are 25% of revenue today, in 24 months inference costs will be 5-8% of revenue. GM rises from 60% to 80%+ if you hold price.

That's a 20-point margin lift. Sounds great. Until the competitor with 5% inference cost prices at $0.30/resolution and offers free trial conversion. Now you're sitting at $0.50, your customers are looking at $0.30, and the cliff hits.

The three scenarios

You have three ways to play it. Each comes with its own math, its own risk, and a situation where it is the right call.

Scenario A: Hold prices

This works when the product is differentiated, the customers are sticky, the competitive threat is low, and switching costs are high. Enterprise products on long contracts, mostly. The math is easy: revenue stays stable, gross margin rises 20-plus points over 24 months, margin dollars per customer climb. The risk is the competitor undercut twelve months out that you can't answer without admitting your old price was inflated.

Scenario B: Pass full savings

This is for high-volume products, price-sensitive customers, a competitive market, a growth-stage company. Revenue per outcome drops in proportion to cost, gross margin stays at the trough level, and volume grows because customers can afford more. The risk is that the volume doesn't compensate for the price drop and revenue grows slower than you hoped.

Scenario C: Pass 50% of savings

The pragmatic middle, and the most common choice. You capture half the margin and halve the competitive exposure.

How to plan for the cliff

You can plan for it. Four steps.

  1. Build the 24-month model now (use the toolkit linked above).
  2. Track three competitor prices monthly. Set a threshold (e.g., "if any direct competitor prices >25% below us") that triggers a price review.
  3. Decide which scenario you're running. Write it down. Get CFO sign-off.
  4. Communicate the decision internally. Sales needs to know whether to defend price or follow.

What I'd do if I were starting over

If I were setting a pricing strategy from scratch today, three habits I'd bake in on day one:

  • Build the cliff model on day one of pricing strategy, not month 12.
  • Set explicit price-review triggers. Don't wait for a customer to churn to wake up to the issue.
  • Communicate the strategy to sales early. Sales reps making one-off discounts in the field is the number one way the cliff strategy gets undermined operationally.

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Frequently asked

What is the Jevons cliff?+

The strategic decision moment when inference costs have dropped enough that your outcome price is no longer at the sweet spot you priced it at originally. Token costs drop ~50% per year. Your $0.50/resolution price was set when costs were higher. As costs fall, you have to decide: hold price (capture margin), pass savings (capture share), or split the difference.

Why is this a cliff and not a curve?+

Because the decision typically happens discretely, not gradually. Most companies hold their initial outcome price for 12-18 months, then face a competitor who's priced lower. At that moment they have to react: match (lose margin instantly), explain why they're worth more (only works for some products), or accept share loss. The 'cliff' is the moment of forced decision.

What are the three scenarios?+

(1) Hold prices: GM rises as costs fall. Revenue stable. Risk: competitor undercuts. (2) Pass full savings: GM stays at trough level. Customer prices drop. Volume grows. Risk: revenue grows slower than expected. (3) Pass 50% of savings: balanced. Most common choice.

How do I model the cliff for my product?+

Three inputs. Current GM per outcome. Inference cost trajectory (industry-wide ~50% per year, your routing improvements may add another 10-25%). Competitor pricing trajectory. Run the three scenarios over 24 months. The model surfaces when the cliff hits and what it costs.

What if I'm wrong about competitor pricing?+

You will be. The fix is to track actual competitor prices monthly and update your model. The Jevons cliff is dynamic; 'set and forget' is the failure mode. Most teams price once at launch and don't revisit until a customer churns to a competitor 8 months later. By then the cliff already happened.

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About the author

Falk Gottlob

Falk Gottlob

Product Executive · Founder, Falkster.AI

Thirty years shipping product, from Microsoft Research and Adobe to Salesforce, where he grew Quip into what became Slack Canvas. Four startups, five exits, including a $6.5B healthcare platform and a company Microsoft bought. Four-time Chief Product Officer. Now founder of Falkster.AI, an agentic AI company run by its own agents. This notebook is written from inside the build, not above it.

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