The report says decisions have to be where agents can read them and stops before saying what a readable decision looks like. The swag story is what the wrong one looks like: a name, no date. The format I run, the two rules that keep it honest over time, and how the 80% idle number mirrors the 13 of 39 orphans in my own fleet are in Agents Idle 80% Waiting on Humans. Put the Date on the Decision..
The same discipline for definitions, an owner on every term an agent uses, is A Name on the Definition, and the Reject Pile, and the charter lines for appointing an agent at all are in 44 Appointed Agents, One Attention Budget.