The entire market is selling single AI agents to PMs: an agent for the PRD, one for competitive intel, one for release notes. Notice who carries each result to the next step. You do. You copy the research agent's output into the PRD agent, then into the comms agent, ferrying context between tools all day. We automated the tasks and left the human doing the worst job in the building: relay.
The relay is the role nobody is killing
The bottleneck in a modern product org was never writing the doc. It was the coordination between the people who write docs, run research, build the thing, and tell the story. That coordination is what a PM spends most of the day on, and it is exactly what single agents leave untouched. A fleet of agents that cannot talk to each other is not a fleet. It is a toolbox, and you are still walking between the tools.
The three layers
Dispatch is three layers, and only the middle one is interesting.
The sensing layer is the listening agents that watch customer signals, usage, support, and prompt logs, and extract a concrete outcome: this segment is failing at this job, with this evidence.
The routing layer is the part the market refuses to build because it is invisible and specific to how your team works. It takes the structured outcome and decides what happens next. Trigger a build agent to prototype? A research agent to validate? A comms agent to draft the change? Often all three, in parallel, output of one feeding the next. No human in the middle.
The execution layer is the specialist agents everyone already sells.
The tools are the easy part. The routing is the product. Owning five power tools does not make you a factory. The assembly line, the thing that moves work between stations without a person carrying it, is the whole point.
The handoff, made concrete
Two agents, one contract between them. The listening agent records the outcome underneath a request. A customer asking for a CSV export button is handing you a solution guess; the outcome is getting the data into a board deck without re-keying it. The prototyping agent takes that outcome brief and builds something a customer could click, the same day, without waiting for you to ask. The contract between them is the outcome, not the feature. That single rule is what makes the handoff worth automating.
The PM becomes the dispatcher
You set the routing policy, own the quality gates where work stops for a human to approve, and handle the exceptions your policy did not anticipate. Most teams get this backwards: they put a human in every handoff out of caution, then rubber-stamp the one decision that was actually irreversible. Good dispatch is the inverse. Zero humans in the relay between agents, a human at every step that is irreversible or customer-facing. Few gates, but the right ones.
Find one relay in your workflow this week where a human still carries a message one agent could hand another directly. Remove the human from it, and put that attention on a gate that actually matters.