Write the speaking and listening row, grade it on real exchanges, and put the pass rate next to the design. Tuning by eye finds the look; the row is what makes the turn-taking fix a spec.
The method, the four reactions, and the two states are in Sierra Built Mossy in Two Weeks by Eye. The Turn-Taking Fix Needs a Row With a Pass or Fail.. The five states and the repair rate are in 84,000 Chats Show When Users Re-Ask the AI. Design Should Own the Repair Rate., and the one-page rubric with 20 test cases is in Lenny Counts 3.8 Open PM Roles per Designer. Kill the Ratio. Count the Surfaces With a Rubric..